Last updated: 15/01/26
1. Introduction
At YouStove (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us online.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Any information you provide via contact forms, enquiries, or newsletter sign-ups
b) Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
c) Transaction Information (if applicable)
- Order details
- Payment status (payments are processed securely by third-party providers; we do not store card details)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and customer support requests
- Process orders and deliver products
- Send updates, offers, or marketing communications (only if you opt in)
- Improve our website, products, and services
- Comply with legal and regulatory obligations
4. Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic.
Cookies help us:
- Understand how visitors use our site
- Improve performance and functionality
- Deliver relevant content
You can manage or disable cookies through your browser settings at any time.
5. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and analytics services
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with data protection laws.
6. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing communications
- Request data portability
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
YouStove
Email: Youstove@ucegypt.com
Website: youstove.com
